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- All products are discreetly packaged with no direct mention of the nature of the products inside.
- Free shipping over $300 in the United States/Japan.
V&T warrants your SYNCRAFT for 180 DAYS, after the original purchase date, against defects due to faulty workmanship or materials that affect the product's function. It does NOT cover cosmetic deterioration caused by fair wear and tear or damage caused by accident, misuse, or neglect. Taking the SYNCRAFT apart (or its accessories) will render the warranty invalid.
Please contact with our team via support@syncbot.com to initiate the warranty process. We will need to see pictures and videos to verify the defect item. Once it’s confirmed as there is a defect item, we will send a replacement at our expense.
The product needs to be returned to us and the warranty process needs to be completed before we can replace it. All products under warranty claim must be returned to the designated V&T location. We will bear the shipping costs.
For more detailed information about our 180 DAYS WARRANTY CONDITIONS, please visit the page: https://syncbot.com/pages/refund
The Caliper is specifically designed to quickly and easily disassemble your Scabbard. With just a few simple steps, you can separate it into two parts for convenient clean-up and maintenance.
It will take us 24 hours to process your order, which is not included in the estimated shipping time.
- Fast Free Shipping (7 Business Days) Purchase amount over $300
- Fast Shipping (7 Business Days) $19.9
- Remote Area Service Charges (7-15 Business Days) $49.9
- Fast Shipping (7 Business Days) $29.9
Express shipping takes 7 business days with Sagawa/Yamato:
- Fast Free Shipping (7 Business Days) Purchase amount over $300
- Fast Shipping (7 Business Days) $9.9
Once your order is shipped, a tracking number will be provided by email for you to follow delivery update on the delivery company’s website. Please note that we cannot ship to certain countries due to their legal restrictions. If any delivery issue occurs, we will contact you by email.
For more detailed information about our shipping options, please visit our Shipping information page: https://syncbot.com/pages/shipping.
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